Return Policy

Effective Date: July 6, 2026

Thank you for shopping with ShopWithCart.

We want you to have a positive shopping experience. Please read our Refund & Return Policy carefully before making a purchase.

1. Return Eligibility

You may request a return if:

  • The item arrives damaged or defective.

  • You receive the wrong product.

  • The item is significantly different from its description.

  • The return request is submitted within 30 days of delivery.

To be eligible for a return, the product must:

  • Be unused and in its original condition.

  • Include original packaging, accessories, manuals, and tags (if applicable).

  • Be accompanied by proof of purchase (order number or receipt).

2. Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Personalized or custom-made products.

  • Gift cards.

  • Downloadable digital products.

  • Perishable goods.

  • Personal care or hygiene items that have been opened.

  • Products marked as "Final Sale" or "Non-Returnable."

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

  • Your order number.

  • A description of the issue.

  • Clear photos or videos showing the problem.

We will review your request and, if approved, offer a replacement, refund, or another appropriate resolution.

4. Return Process

To start a return:

  1. Email us at shopwithcart6@gmail.com.

  2. Include your order number and reason for the return.

  3. Wait for return instructions before sending any item.

Returns sent without prior approval may not be accepted.

5. Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved:

  • Refunds will be issued to your original payment method.

  • Processing usually takes 5–10 business days, depending on your payment provider or bank.

6. Return Shipping Costs

  • If the return is due to our error (wrong, damaged, or defective item), we may cover the return shipping cost or provide another suitable solution.

  • For all other approved returns, the customer is responsible for return shipping costs unless otherwise required by applicable law.

7. Order Cancellation

Orders may be canceled before they have been processed or shipped.

Once an order has been shipped, it cannot be canceled. You may request a return after delivery if your purchase meets the eligibility requirements in this policy.

8. Lost Packages

If your package is lost during transit, please contact us.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution, which may include a replacement or refund where applicable.

9. Exchanges

We currently do not offer direct exchanges.

If you need a different item, please request a return (if eligible) and place a new order.

10. Contact Us

If you have any questions about this Refund & Return Policy, please contact us:

ShopWithCart

Website: https://shopwithcart.shop/

Email: shopwithcart6@gmail.com

Business Address:
30 N Gould St STE 42351
Sheridan, Wyoming 82801
United States